Our Process
To Preserving Memories Forever
01
Consulation
You're trusting us with your most precious memories so we want you to feel like family, not just another customer. You will talk to a real person that walks you through our process, making sure we get the job done right.
02
Pick-Up
You don't ship your memories away — we come to you. Our team will carefully pickup and drive your memories to our nearby conversion office where the digitization process begins!
03
Digitization
Kick back and relax. Our turnaround time is 4 weeks at which point our team carefully digitizes all of your most precious memories
04
Drop-Off
Once our team finishes your project we hand-deliver your memories back to you with same standard of care you'd expect from us with all of your memories preserved digitally for a lifetime.
APPROACH
Treat You Like Family
At Eraloom, we treat your memories like our own—because we know they’re more than just photos and videos; they’re the story of your family. Our mission is to honor, protect, and preserve those stories with the same care we would for our own loved ones.
By offering a personal, white-glove service, we ensure your precious moments never leave your community or pass through unknown hands. From pickup to delivery, we handle each photo and video with the utmost respect, ensuring they are safely transformed into lasting digital keepsakes.
Your family’s history deserves more than a box in the attic—it deserves to be remembered, shared, and cherished for generations.
Photo Conversion
¢35 per photo
We carefully scan and enhance each photo, ensuring every detail is preserved in a high-quality digital format. Your memories stay safe and never leave your community.
Video Conversion
$18 per tape
Transfer your old tapes and home movies into high-quality digital files for easy viewing and sharing. We handle each video with care, so your family’s history can be easily shared and enjoyed.
Custom Projects
Contact Us
If you have over 1,000 photos or 20 videos, we offer tailored pricing and special handling to meet your needs. Get in touch for a personalized quote!
Pricing
We understand that everyone's projects might look different so we offer straight forward pricing so you know exactly what you're paying
FAQ
Your Questions, Answered
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What formats do you support?• Videotapes: VHS, VHS-C, Betamax, 8mm, Hi8, Video8, Digital8, MiniDV, MicroMini • Movie Films: 8mm, Super 8 • Photos: Photo prints, slides, negatives • DVDs, MiniDVDs
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What's your turnaround time?Typical turnaround time is 4 weeks but you will have the ability to rush orders for an additional fee
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What will I get back?In your completed box, you will find your original tapes, reels, and/or photos, along with your new thumb drive, or DVDs/CDs. If you purchased our Digital Access, you'll receive an email with a link to your Google Drive account. Your memories are ready to go, right out of the box, providing you and your loved ones with hours of enjoyment.
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Will you return my originals?Yes, all originals will be given back to you during drop-off after they are converted to digital.
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Is there a limit of how many I can send?No, there is no limit. We can handle any size order. It's not uncommon for Eraloom to receive orders with over 100 videotapes and movie films, and over 10,000 photos.
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Can Eraloom convert recorded TV shows or Hollywood movies from VHS tapes?No. Erlaoom is not able to process copyrighted materials such as TV shows or Hollywood movies. However, if a videotape has a blend of home movies and TV or movie footage, the TV or movie footage will be removed, but, the home movie footage will be preserved.